NITRO CHEER ELITE
TEAMSNAP COMMON QUESTIONS
Step-by-step answers to the most frequently asked questions about using TeamSnap at Nitro Cheer Elite.
How do I sign up for TeamSnap?
Download the TeamSnap app from the App Store or Google Play, or visit teamsnap.com. Create a free account using your email address, then accept the invitation sent by Nitro Cheer Elite to join your athlete's team.
I didn't receive my team invitation — what do I do?
Check your spam or junk folder for an email from TeamSnap. If you still can't find it, contact Krystle and we will resend the invitation to your email address.
How do I pay my invoice through TeamSnap?
Open the TeamSnap app and navigate to the Payments section. You will see any outstanding invoices listed there. Tap the invoice to review the details and follow the prompts to pay by credit card. It can take up to one week to process cash payments made to Nitro outside of TeamSnap.
How do I message my coach through TeamSnap?
Open the app and go to the Messages tab. You can send a message to your coach or the team manager directly from there. You can also reply to any messages sent to you by the coaching staff.
How do I view the practice schedule?
Tap the Schedule tab in the TeamSnap app to see all upcoming practices, events, and competitions for your athlete's team. You can also set availability for each event from this screen.
Can I add multiple children to one TeamSnap account?
Yes! TeamSnap allows you to manage multiple athletes under one parent account. Each child will appear as a separate team member and you can switch between them easily within the app.
STILL NEED HELP?
If you can't find the answer you're looking for, our staff are happy to walk you through it.